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Why does my product drop down menu keep redirecting?

Why does my product drop down menu keep redirecting?

fishmate
Tourist
7 0 2

Hello all, 

I am having trouble with my main menu. My product drop down is not working and keeps redirecting to an alternative page despite all the correct links attached on my navigation. 

 

I would appreciate any assistance rectifying this issue as I am unsure where to look next.

 

Thank you.

 

Replies 7 (7)

Dan-From-Ryviu
Shopify Partner
12073 2359 2539

Hi @fishmate 

Could you share your store link to check?

- Helpful? Like & Accept solution!
- Ryviu - Product Reviews & QA app: Collect customer reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image.
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- Enjoy 1 month of Shopify for $1. Sign up now.

fishmate
Tourist
7 0 2

Hello, 

Our website is www.fishcutseafood.com.au.

Thank you for your response.

Dan-From-Ryviu
Shopify Partner
12073 2359 2539

Hi @fishmate 

I guess you disable or delete Product grid section in your Online Store > Themes > Customize > Collections > Default collection by mistakeScreenshot 2024-03-08 at 15.03.48.png

Screenshot 2024-03-08 at 15.05.49.png

- Helpful? Like & Accept solution!
- Ryviu - Product Reviews & QA app: Collect customer reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image.
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- Enjoy 1 month of Shopify for $1. Sign up now.

fishmate
Tourist
7 0 2

How do I fix this please?

Dan-From-Ryviu
Shopify Partner
12073 2359 2539

Go to your store admin > Themes > Customize Screenshot 2024-03-08 at 15.14.08.png

Click Homepage > Collections > Default collection and check Screenshot 2024-03-08 at 15.14.54.png

- Helpful? Like & Accept solution!
- Ryviu - Product Reviews & QA app: Collect customer reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image.
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- Enjoy 1 month of Shopify for $1. Sign up now.

fishmate
Tourist
7 0 2

Thank you so much!

I have fixed this! 

Dan-From-Ryviu
Shopify Partner
12073 2359 2539

You are very welcome! 

- Helpful? Like & Accept solution!
- Ryviu - Product Reviews & QA app: Collect customer reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image.
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- Enjoy 1 month of Shopify for $1. Sign up now.