Why does my site grey out and become unclickable?

Why does my site grey out and become unclickable?

dym_athletics
Visitor
2 0 0

Some people are having this issue including myself when I try to access my site via Desktop! Some are also facing this issue on mobile...and some, the website is loading just fine....how do I fix this? Screen just greys out after a couple seconds and is not clickable!


Screen Shot 2022-09-22 at 9.08.35 AM.png

Reply 1 (1)

SB_90
Shopify Partner
216 52 70

Hi @dym_athletics 

 

It's likely related to a plugin.

 

What pop-up do you normally have that has that background?

 

Seems to be this one: "Automizely Marketing popup bars"

 

I believe that's just loading very very slowly, or just breaking.

 

I'd possibly reach out to their support and make sure there isn't an issue?