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Why does my store's website collection pages keep getting stuck on the loading screen?

Why does my store's website collection pages keep getting stuck on the loading screen?

motohouse
Visitor
1 0 0

Hi, 

When I view a collection on my stores website - when you click page 2, 3 etc. it is stuck on the loading screen. But as soon as you refresh the page it loads. Is there a way to fix this as I don't wan't customers to have to click refresh everytime they want to view more products on the next page.

 

I have already cleared the cache  from my browser. I have also restarted the browser; viewed in incogneto - viewed on different devices e.g. mobile, ipad etc. and same issue in all. Using Google chrome.

 

Thanks in advance for any help

 

Reply 1 (1)

juanvisbal
Shopify Partner
44 10 8

Hi there,

 

There might be an app, custom code or additional script that is interfering with the navigation. I recommend auditing used apps or additional scripts in theme.liquid, or upgrading to the latest theme version as a last resort.

Pasilobus, Inc – Shopify Experts: www.pasilobus.com



Check out Pasilobus apps in Shopify App Store: apps.shopify.com/partners/pasilobus