Why does my third party domain redirect too many times on my store?

Why does my third party domain redirect too many times on my store?

cchiku99
Visitor
1 0 0

I have connected third party domain to my shopify store. I and everyone who wants to open my store link it says i am getting redirected too many times! i tried everything but nothing seems to work. 

 

plus my customers are facing issue when checking out. page keeps loading and after some time shows an error.

 

I'm loosing motivation to work now.

kindly help 

 

my store : alwahab.org

 

 
 

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Reply 1 (1)

Victor
Shopify Staff
2611 236 566

Hi @cchiku99,

 

Who is your domain hosted with, and when did you connect it to your Shopify store? Please ensure that you have your DNS settings configured directly and have the correct A record and CNAME record set up, as per our documentation on connecting third-party domains.

 

If your domain appears to be configured correctly, please remove the domain and add it back again. This can often resolve this issue.

 

After checking and trying the above recommendations, please let me know if the issue is resolved or if you are still having problems.

Victor | Social Care @ Shopify 
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