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Re: Gift Card Currency Issue

Why does my USD gift card show in CAD on email confirmation?

bhonchar
Visitor
2 0 1

Hey there! I am trying to set up Shopify Gift Card for United States Market. Our Shopify Store operates in CAD. We set up a CAD gift card before and it works as it should. The problem appears when it comes to USD gift cards. If a person buys a USD gift card they receive an email that shows the currency of the gift card in CAD. Is there any way around it? For example editing code in the "Gift Card Confirmation" notification section? Thank you!

The screenshot below is the gift card email, that a customer receives after purchasing a $25 USD gift card. $33.98 is its initial local currency value in CAD. Again, the problem is why a person receives CAD value after purchasing in USD.

 

Screenshot_2.jpg

Reply 1 (1)

minhthuan5589
Shopify Partner
2 0 1

I have the same issue. I buy a gift card in GBP, but when I go to the gift card page, the gift card is in EUR. 

In the gift card template, I print the gift_card.currency value, it is EUR. Can anyone help me with it? Thank you.