Why does PayPal guest checkout only work in the cart page?

Why does PayPal guest checkout only work in the cart page?

Awni
Visitor
1 0 0

Why does paypal guest checkout only work in the cart and not on the checkout page

Reply 1 (1)

Elias
Shopify Staff (Retired)
3076 300 550

Hey, @Awni.

 

Thank you for reaching out and bringing this to our attention.

 

I understand that you're experiencing an issue where the guest checkout for PayPal is not working in the checkout page(s). Since there isn't enough information to identify the problem, it looks like we'll need to access your account in order to resolve the issue. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to further assist you through live chats. Simply visit the Shopify Help Center and login to your account to create a support request.

 

I noticed that you're a new member of our Shopify Community! Once you've resolved the issue with PayPal, I'd love to hear more about your business and share some resources to help you get started. What types of products are you selling? Do you have a marketing plan prepared for your store?

 

Elias | Social Care @ Shopify 
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