Why does PayPal payment fail on first attempt in my online store?

Why does PayPal payment fail on first attempt in my online store?

niklasney
Visitor
3 0 1

Hello,

 

when you want to buy something in my store and pay via PayPal, the first payment does not work (failed) however the second time it works without problems.

 

Error: This transaction couldn't be completed. Please redirect your customer to PayPal.

 

How can I fix the payment problem?

 

Best regards,

Niklas Ney

Reply 1 (1)

Klondev
Shopify Partner
689 82 272

Hey Niklas, it depends on your device and PayPal Account. There isnt any general problem with PayPal.

Stephan | Co-Founder @ Klondev Automation GmbH
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