Why doesn't the 'create from template' button appear on my policies page?

[csandvall]

Hello! I am having problem when trying to ''create from template'' on my policies page, basically the button does not appear for me, does anyone know why and how i can fix it? Thanks.

[casey-customs]

Per the Shopify help docs: Policy templates can be generated only in English and for checkouts that are set to English.

So if the button doesn't appear for you then I'm assuming your checkout is set to a language other than English! if that's the case then there's really only one way to "fix" that. However something to keep in mind of course (also from the help doc) is that Although Shopify can generate templates, you're responsible for following your published policies. So really if you do want a policy there or especially if it's a legal requirement where you are then you'll want to have one written that you agree with and meets your legal obligations.

https://help.shopify.com/en/manual/checkout-settings/refund-privacy-tos