Why don't all my new products show on my live website?

Why don't all my new products show on my live website?

Florisi
Visitor
2 0 0

Hi There, i can use some help.

I have added 4 new products but 3 of them dont show up on the website.

I made sure they are active on the productpage and the collection is active.

If i go to the collection page they are all there but for some reason they dont appear on the live website.

I have searched everything already, maybe you got any tips what i can do to fix this?

Thanks

Replies 3 (3)

alysammy
Shopify Partner
4 1 1

Hi Florisi,

Can you share the complete screenshot of those particular product pages and also of the one that is showing?

Regards,
Team Alysammy
Florisi
Visitor
2 0 0

Hi, no clue what was wrong but i just deleted and added them as new again and now it worked

Thanks

Victoria
Shopify Staff (Retired)
2398 162 294

Hi, @Florisi.

 

Welcome to the Shopify Community!

 

I'm glad to hear you were able to re-add your products and they are displaying in the online store.

 

In the future, if you ever run into the same issue, I would also ensure that your product is set to available on your sales channels. In addition to the product being set to Active, it will also need to be set to available on all sales channels (this includes the Online Store.) You can also follow these steps to ensure the Collection is available on all sales channels.

Check out the screenshot below for better visibility.

 

Screenshot from test store:

 

Lastly, I'd like to learn more about your business. Are you in the process of preparing for launch? What else are you working on? I'll be happy to offer tips and share some helpful resources.

Victoria | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog