Why is a login now required to view the Thank You page after checkout?

fbritop
Shopify Partner
5 0 1

Hi,
Not so long ago, we notice that the Thank You Page after the checkout, now is showing a login requiered to view the order. This was not this way before. Is this a configuration issue or is just the way shopify in handling the Thank You page now?

 

fbritop_0-1709841249581.png

 

Reply 1 (1)

Elias
Shopify Staff
2891 285 499

Hi, @fbritop.

 

Thank you for reaching out and posting this question.

 

The information in the order confirmation, including the link to the order status page, might seem to be publicly accessible; however, with the recent changes, customers will need to login in order to view the shipping and billing addresses. If you'd like to learn more about this, then we've got a guide on that here: Protecting order status shipping and billing information. 

 

If you have any other questions on this topic, then don't hesitate to let us know.

 

Elias | Social Care @ Shopify 
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