Why is all the content missing from my homepage?

[SEJewelry]

My logo is there but all of the content is gone on my homepage! 

Please help! www.susanneelizabeth.com

[Kimi]

Hi, @SEJewelry.

Do you have a screenshot of what you're seeing on your end? 

I've just navigated to your online store and am able to see its content just fine, as seen below:

 

So it's possible that you're experiencing a browser caching issue on your end. To troubleshoot, you can follow the steps below:

• Try to access your website via an incognito window
• Or, you can use your usual browser but to clear the browser's cookies and cache
• You can also try another browser. For example, if you're using Safari, you can try accessing the website on Chrome or Firefox
• You can also try to use another device, such as your mobile or a tablet

Let me know how you get on with this! 

[SEJewelry]

Thank you so much for your reply! I ended up going to the theme's page and they had listed some error tutorials because of problems people were having. I went through all of the steps and was able to get it back! Thank goodness! Thank you again for taking the time to reply!

[Kimi]

@SEJewelry 

Oh I'm so glad to hear that! Great thinking by visiting the third-party theme's website too. 

It sounds like your issues here are all resolved for now. While I was on your website though, I did notice a small detail that I recommend you consider removing — the Powered by Shopify text. I highly suggest removing this text, as it will allow your store to appear more professional overall. It might seem like a minuscule detail to remove, but the text can draw attention away from your brand and can potentially also distract visitors. This text also links directly to our Shopify website, so this poses as a potential increase to your website's bounce rate, as customers may leave your site and not come back, should they click on this text.

Just something for you to consider!