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Why is an extra shipping charge added to my free shipping product?

Why is an extra shipping charge added to my free shipping product?

cmanly
Tourist
6 0 1

I have 2 products in my shipping profile.  One has a flat rate shipping of $10 and the other has a free shipping rate.  These are 2 products we combine and ship together.   When a customer orders both, somehow a 6.99 shipping charge is being added on the free shipping product.  Can anyone help me resolve this?   I am desperate!!!

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