Why is Instagram not connecting to my online shop?

LeivineWine
Excursionist
15 0 7

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LeivineWine_1-1670046650429.png

Hi,

 

I've been trying to connect Shopify to my Instagram shop, but it keeps showing this error.

Replies 2 (2)
LeivineWine
Excursionist
15 0 7

Hi @Petfly ,

 

Thank you for your response!

 

I've checked all the requirements you mentioned, and the only one I'm not really sure, which is the age restriction since we are selling alcohol. However, our Facebook shop was approved, and some items were approved.

 

I will try again and let you know if I have further questions.

 

Thank you!

cc_store
Visitor
1 0 0

Did you figure this out? the original reply was deleted and I'm having the same problem!