Why is marthasbackyard.co.nz website down and how can I fix it?

[MBYOnline]

Hi the website for marthasbackyard.co.nz is down could you please tell me why and help get it back up

[oscprofessional]

@MBYOnline ,

store is working..

[Andrew]

Hi @MBYOnline, 

As pointed out by @MBYOnline the store appears to be working, although it does say that the store is closed for the holidays.

I took the opportunity to have a quick look at your store and thought I'd share a Buyer's Trust 101 guide. It's a list of elements you might want to cross-reference your store against to ensure you're really doing everything to engage, encourage and elicit trust from your visitors and prospective customers.

I can see that you have a healthy following on Instagram, but do you have anything else by way of a content strategy in place? It would help to broaden your reach and grow your customer base, as you would not be restricting yourself to just one social channel. 

[Cedcommerce]

Hello @MBYOnline, 

Based on your query, we have checked your website, and we did not find any major flaws in your website. 

If you are still getting any issues while surfing your website, we suggest you make some ordinary checks with your browser and other network and connectivity checks and then recheck for the issue. However, if you still get the issues please connect with a developer or Shopify expert who can help you fix this.

Though apart from the basic checks regarding the issue, we did an examination of your store and we would like to share some tips to make your store look better than earlier. 

We examine the following points that you need to add/ improve in your store:

1. Add a user icon for log-in/log-out accessibility
2. Need to apply CSS for cards on the whole home page
3. The footer should be aligned with the content and its background color
4. Also, the footer headings should be clickable within the respective pages
5. Customize all pages from the theme extension.

You need to resolve the issues, and your store will perform better than before. 

Let us know if you need any help from us. 

Regards, 

CedCommerce