Why is my 'Add to Cart' button loading endlessly on the Capital theme?

[judyann]

Hi All,

My store is using the "Capital" theme and there is an issue with adding to cart and viewing the cart.

When using any browser on desktop and mobile, after clicking "Add to Cart", a circle appears on the button and loads/spins endlessly. However, the item is added to the cart.

When using any browser on desktop, the "Cart" button does not load. It is only accessible after typing /cart at the end of my store url.

https://www.jlorusa.com/

Please help!

Thanks.

[AlexHodzitsky]

Hi Judyann! Hope you are doing well!

I was unable to locate the problem you are describing - https://prnt.sc/12dy5rm. Maybe this problem is only on a specific product, more information is needed on how to reproduce the problem.

Alex

[judyann]

Hi Alex,

Can you please try recreating the issue with different items and on different browsers? I have mentioned that I have tried this with different browsers and the result is not consistent.

If it will help, I can upload screenshots.

Thanks

[AlexHodzitsky]

I did not find any problems in Chrome and Edge, I tested it with several products. It will be great if you provide a screenshot of the problem and a screenshot of the console (Press F12) https://prnt.sc/12dyv9r maybe there is an error.

Alex

[abdelghany]

Please if any one can help me I have problem with add to cart when I press PayPal  button it appear that I have no permission to access this checkout I try with 16 product is the same and when I enter to check out directly  without add to cart it work and when I add to cart it doesn't work I try this with 2 theme