Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
Hi everyone
I need help with an issue I am facing
There is an error message that pops up whenever a customer tries to buy a product and clicks on the “buy it now” botton. (See picture). This issue is only with this option though, so customers are able to “add it to cart” and go through the checkout process without any issues. But when they want to directly purchase via the “buy it now” button, it doesn’t work at all.
please help
Could you drop your store link here to check?
- Found this helpful? Hit "Like" and "Accept as Solution"!
- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image
Built for Shopify
Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- En...Sign up now.
It works well on my side. I guess you got the issue when checking in preview only.
Did you try to check it on live site?
- Found this helpful? Hit "Like" and "Accept as Solution"!
- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image
Built for Shopify
Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- En...Sign up now.
Shopify and our financial partners regularly review and update verification requiremen...
By Jacqui Mar 14, 2025Unlock the potential of marketing on your business growth with Shopify Academy's late...
By Shopify Mar 12, 2025Learn how to increase conversion rates in every stage of the customer journey by enroll...
By Shopify Mar 5, 2025