Why is my correct link redirecting to a different page?

Why is my correct link redirecting to a different page?

BRUNS
Visitor
2 0 0

Hi, i have added a new page and suddenly one of my old links goes to the new page. I have checked the link several times and the url is correct, but when you click it goes to another page.

https://brunsproducts.com/pages/aterforsaljare

 

it should go to the page Återförsäljare but instead it goes to the new page Detox -that i now made hidden.

How can this happen?
/ Pia

Replies 3 (3)

Shay
Shopify Staff (Retired)
3110 472 663

Hi @BRUNS 

 

Thank you for the link, to confirm this is the page I am currently see when I view the link: https://brunsproducts.com/pages/aterforsaljare 

 

28-08-78154-7788

 

When you say you added a new page to your store, can you clarify the steps you took to do that? New pages should be created from within the admin under Online Store > Pages. If you attempted to add the new page through the Theme Editor, then you may have been editing the template that pages on your store use. Effectively replacing all your pages with the new content you created in the theme editor. You can see some more information about setting up page templates in the theme editor here:  Solved: Re: How can I create a new custom page template? - Shopify Community  and in our Help Center here: Shopify Help Center - Templates.

Shay | Social Care @ Shopify 
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BRUNS
Visitor
2 0 0

Yes i created the page in Pages as you mention. If i open the page återförsäljare it is still there and look as it should. 
So i dont know what to do now.
/ PIa

Screenshot 2023-08-29 at 09.20.51.jpg

Shay
Shopify Staff (Retired)
3110 472 663

Thank you for the screenshot. In that case it sounds like the template for the page has been altered, which affects all pages using that template. 

 

If you are unsure how to reverse these changes or check to confirm if the page template has been altered please reach out to our authenticated support team for further assistance. To access our authenticated support, please follow this link: Shopify Help Center

Shay | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog