Why is my email forwarding returning an error message?

[markzoran]

Hi Everyone, 

I've set up forwarding emails as instructed by Shopify but when I try to test out the info@ forwarding address I get a return email saying Your message wasn't delivered to info@lovingbarks.com because it may contain a virus. Learn how to check for and prevent viruses.  When I try to send an email to lovingbarks@gmail.com it works fine, when I try to send it to the info@ address is when I receive the error message. Any ideas? I've tried going through google but all I find is that I should fix the problem through Shopify somehow. 

Hope someone can help. Thanks!

[jaxandlo]

Same problem. Have you resolved it?

[chriscena23]

Going through the same issue now. Have you solved this?

[dchiusa]

Has anyone solved this case? I am experiencing this now (January 23, 2025)

[madison123]

Yes experiencing this now too!