Why is my home page displaying a 404 error and how can I fix it?

Why is my home page displaying a 404 error and how can I fix it?

tdunn35
Visitor
3 0 0

Hi, I am editing my theme and website and when I look at the actual website I notice the 404 Not Found in the thumbnail at the top of the browser. So I checked in my actual theme editor and the home page is coming up as 404 page and I cant figure out how to change that to just say my name brand or Home page. 

 

anything is better than that.

 

tdunn35_0-1697182493563.png

tdunn35_1-1697182515939.png

 

 

Replies 7 (7)

Dan-From-Ryviu
Shopify Partner
10227 2033 2102

Hi @tdunn35 

Could you share your store URL?

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tdunn35
Visitor
3 0 0

hermandunn.com

tdunn35
Visitor
3 0 0

any help?

macca1618
Visitor
2 0 2

Hey there, did you find a solution? I have the same issue 😞

SundayMorning
Shopify Partner
14 1 6

Has anyone found a solution??

Victor
Shopify Staff
2611 236 557

Hi folks,

 

If you are seeing this issue the first thing to check is whether or not this issue is present in another theme. You can preview your store using another theme installed on your account and check if the 404 error is present there as well. If the issue is not present in the other theme, this points to the error being theme-specific; please contact our support team directly in that case if you are using a Shopify-made theme. If you're using a theme made by a third-party theme developer please contact them for assistance.

Victor | Social Care @ Shopify 
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harivia
Visitor
1 0 0

Got the solution for this theme related error while exporting and importing the theme in a new store.
Please check the below
Online store->Theme->Edit Code(three dots)->find index.json under templates
if you can't find index.json then create a new one and copy the content of index.json from your previous backup zip file (downloaded theme file).

If you have not created any backup, then copy the index.json file of other theme. For example, I am using "refresh" theme so i can copy the index.json from there and customize the home page again.