Why is my online store loading so slowly on my computer?

[SAMARIANEILEEN]

Why is my Online store taking forever to load when I am on the computer? I wasn't like that at first, this is something I've noticed in the past 2 weeks.  It's been more than 10 minutes and my store still has not loaded for the admin side. 

itsscarz.com is my url 

Please help me!

[Moira]

Hey @SAMARIANEILEEN,

Welcome to the Shopify Community!

I am unable to access your website due to the password protection page but can provide some general guidance as to why your store is taking a long time to load when you try to access it. Here are some possible causes:

• Poor internet connection: If your internet connection is slow or unstable, it can cause delays in loading your store. Try resetting your modem or router, or contact your internet service provider to see if they can identify any issues.
• Large images or files: If your store has a lot of large images or files, it can take longer to load. Consider compressing your images or removing any unnecessary files to help speed up your store's load time.
• Theme or app issues: If you recently installed a new theme or app on your Shopify store, it could be causing conflicts or compatibility issues. Try disabling any new additions to see if that helps resolve the issue.
• Cache and cookies: Clearing your browser's cache and cookies may help speed up your Shopify store's load time.

Let me know how you get on!

[SAMARIANEILEEN]

Hi, I have tried everything listed and I am still having issues logging into my admin page from my laptop.  Please, tell me is there something I am missing?

[Moira]

Thanks for giving those suggestions a go! Have you tried via a different device?