Why is my online store running slow or not loading?

[JonJulz]

hi my shop has started running slow and I can't figure out why? 
I have chop and changed apps I think I may have upset something.

any help would be much appreciated.

www.jjzdesignz.com.au

thanks.

[Moira]

Hey @JonJulz,

I'm sorry to hear that your Shopify shop is running slow. That can be really frustrating although it's great that you're looking for help to figure out what's causing the issue. I understand that you have made some changes to your apps and may have accidentally caused the problem. Don't worry, we'll work together to solve this:

• Check your internet connection: Ensure that your internet connection is stable and fast. A slow internet connection may also affect your store's performance, especially when loading images and loading the store's front-end.
• Disable unused apps: If you have recently installed a new app or updated an old one, it may be causing the slow down. Try disabling any apps you recently installed or updated and see if it makes a difference.
• Check your theme: Your store's theme may be causing the issue. Try switching to a different theme temporarily to see if performance improves. If you notice improvements, there could be an issue with the theme you're currently using, consider contacting the theme's creator.
• Optimize your images: Large images can slow down your store. Try optimizing all your images by compressing them for the web and ensuring that they are all in the proper format.
• Clear your cache: Clearing your browser's cache and cookies can help speed up your store's performance by ensuring the browser isn't storing outdated files.

I hope these steps help you identify the cause of the issue and speed up your store's performance. Let me know if there's anything else I could help you with!