Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
Hello, Everyone,
I have a question about the order confirmation number(https://help.shopify.com/en/manual/orders/status-tracking/confirmation-numbers),
We're launching our affiliate program on ShareASale and we implemented the conversion code according to this guide provided by SAS: https://shareasale.atlassian.net/wiki/spaces/SAS/pages/361201665/Shopify+Tracking+Setup.
Usually, the value of the order name should be sent to ShareASale, But since September, ShareASale has received some order confirmation numbers instead of the order names.
For example, the order name is EN26147TA, and the order confirmation number is 5FYY29C8U, and this order name should be sent to ShareASale, but ShareASale got the 5FYY29C8U
The Timeline of this order for your all reference:
The code of order name we set for sending the data to SAS is:
'{{ order.name}}' window.Shopify.checkout.order_id
Did anyone here encounter this kind of problem? Or can anyone help to locate the problem?
Thank you for your support in advance!
Kind Regards
Discover how to increase customer engagement on your store with articles from Shopify A...
By Jacqui Apr 23, 2025Hey Community 👋 Did you know that March 15th is National Everything You Think Is W...
By JasonH Apr 1, 2025Discover how to increase the efficiency of commerce operations with Shopify Academy's l...
By Jacqui Mar 26, 2025