Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
When viewing/editing my website on the product page you can't see any product information. The image is visible just no title or description.
I've tried changing the colour of the text, I've tried adding another product, and I've also made sure I actually filled in the information.
Can anyone help me out?
Hey @MFAdmin,
It sounds like the product description is disabled. To make sure those descriptions are appearing on your product pages you'll first visit your theme editor. You can then enable them by going to Select Product Page > Find Product summary. Make sure the Description block (as shown in below the screenshot) is added and enabled. If the description block is missing you can be added using Add block menu.
Otherwise, without being able to see your store, it's difficult for me to establish what is happening. Would you mind sharing your website URL with me so I can take a closer look?
As you continue to customize and further develop your store, have you looked at ways you can also optimize your product page for increased sales? We have a fantastic blog post here that provides some top tips! Your brand is important everywhere, from social media images to your post-sale emails, but it’s especially important on your product pages.
Look forward to hearing from you!
Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
June brought summer energy to our community. Members jumped in with solutions, clicked ...
By JasonH Jun 5, 2025Learn how to build powerful custom workflows in Shopify Flow with expert guidance from ...
By Jacqui May 7, 2025Did You Know? May is named after Maia, the Roman goddess of growth and flourishing! ...
By JasonH May 2, 2025