Why is my purchased domain not showing up in Google Domains?

[Pein]

I bought a domain through Shopify, after that I finished all the work with the online store and was already preparing to activate it. I also go to Google Domains, but my domain is not there. I confirmed it by mail, but it's still not there. What to do?

[Mac]

Hi, @Pein!
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.

You mentioned that you are having issues connecting your domain to Google Domains. In particular, your domain is not showing up. You will want to ensure that your domain is connected correctly. To do this follow this guide and use the Partner sign in option to connect your domain. Once done correctly, this process could take up to 48 hours to complete.

Let me know how that goes. I'd love to chat with you more about your business! I see you're a new community member and it sounds like you may still be in the process of setting up your store. If you're interested, we have some great resources to help you launch your store.

Talk soon.