Why is my shopify coming up cs and a blank page

uppercutonmain
Visitor
1 0 8

Why is my page coming up cs system in shopify and a blank page. Getting help takes an act of congress! Yes bill is current!

Replies 16 (16)

PaulNewton
Shopify Partner
6339 579 1350

Keep always in mind other people do not see what you see or know what you know.

Communicate in concrete terms provide reference urls, etc.
READ: https://community.shopify.com/c/blog/how-to-get-support-from-the-community/ba-p/2254458 

Save time & money ,Ask Questions The Smart Way


Confused? Busy? Get the solution you need paull.newton+shopifyforum@gmail.com


Problem Solved? ✔Accept and Like solutions to help future merchants

Answers powered by coffee Buy Paul a Coffee for more answers or donate to eff.org


CleanliPet
Visitor
1 0 3

mine is doing the same thing, i cant fix it

wonttellstore
Visitor
1 0 1

Facing same issue from last 12 hours now! Works perfectly on phone!

hadleycarrie
Tourist
3 0 0

I can get in if I use an incognito browsing window on google, but having the same problem.

CarlyParthian
Visitor
1 0 2

Exactly the same thing is happening for me. Very frustrating.

 

AFR
Visitor
1 0 2

I am really frusturated too, getting the CS error on laptop even shopify app works fine.

kiiimcaballes
Visitor
1 0 2

Same thing since yesterday. @Shopify 

brodameca
Visitor
1 0 2

CS system.png

Same here. It was fine an hour ago.

DurashedsEU
Not applicable
1 0 0

Mine as well! But i tried log in with incognito window and it worked fine.

swirasnik
Visitor
1 0 0

I am also having the same issue.

Works fine on my tablet.

Does anyone have a solution yet?

jsabbagha
Visitor
1 0 0

laptop issues as well with site... Customer Support?1?!

EmmaHough
Visitor
1 0 0

Same here, have you any solution yet? Mine is a UK store.

Sunil91
Visitor
1 0 0

Hey people! is happening to me too. I think is some problem with Chrome only, I tried in Safari and works normally, hope its helps! 

Imamila
Visitor
1 0 0

I had/have the same issue (on Safari) and I found a way -

Instead of going to shopify.com to log in, just go to admin.shopify.com and it should let you access.

 

I hope this helps everyone with the problem.

PaulNewton
Shopify Partner
6339 579 1350

Be sure to try in a different browser, or device, and or clear the browser cache.

If your using extensions disable them also while testing.

Also check https://www.shopifystatus.com/ for any general platform issues.

Save time & money ,Ask Questions The Smart Way


Confused? Busy? Get the solution you need paull.newton+shopifyforum@gmail.com


Problem Solved? ✔Accept and Like solutions to help future merchants

Answers powered by coffee Buy Paul a Coffee for more answers or donate to eff.org


kkhcandles
Visitor
1 0 0

I have been having the same problem intermittently over the past week and it's getting very frustrating when you are trying to process orders!!!