Why is my social media link sharing showing a 'no image' error?

FOMEN · ‎11-01-2022

I want to share my link in the social media , but its error "no image"
the problem in the screenshot :. please helping me

"Missing Properties

The following required properties are missing: og:description, fb:app_id"

GemPages · ‎11-02-2022

Hi @FOMEN , Thanks for getting back to me.

For the social sharing image, we can change it from the theme setting here:

You could go to your Shopify Theme > Click on Customize > Select Theme Setting:

And here is the result from my side:

And for meta description, we must add description for Homepage here (this is screenshot from my store)

Please try it and let me know how it goes.

Thanks

GemPages - Build any high-converting store pages for any business

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View solution in original post

GemPages · ‎11-02-2022

Hello @FOMEN ,

This is GemPages - A powerful Page Builder. Regarding your question, I would like to give you some recommendations to support you:

As I can see, you are missing og:description meta properties and the og:image is blank image: https://cdn.shopify.com/shopifycloud/shopify/assets/no-image-2048-5e88c1b20e087fb7bbe9a3771824e743c2...

I would like to recommend you try to check some line of codes in your theme.liquid file then update these properties.

Hope my recommendation can works and support for you!
Kind & Best regards!
GemPages

GemPages - Build any high-converting store pages for any business

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FOMEN · ‎11-02-2022

can you write for me the code here , not in a picture please 🙏🏽 that I need to change . Between which lines I need to Insert the code <head> <head> ?

GemPages · ‎11-02-2022

Hi @FOMEN ,

No problem. To resolve this issue, I will need to access your store via collaborator request and try to check it further in your theme. I've sent a collab request, please check and approve this.

Besides that, please provide a good image URL here, I will add i into your theme.

GemPages - Build any high-converting store pages for any business

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FOMEN · ‎11-02-2022

Hey I’m approved your request.
If can we doing this later it’s gonna be great . I want to contact with you from gmail? Skype? If it’s ok 🙏🏽

GemPages · ‎11-02-2022

Hi @FOMEN , Thanks for getting back to me.

For the social sharing image, we can change it from the theme setting here:

You could go to your Shopify Theme > Click on Customize > Select Theme Setting:

And here is the result from my side:

And for meta description, we must add description for Homepage here (this is screenshot from my store)

Please try it and let me know how it goes.

Thanks

GemPages - Build any high-converting store pages for any business

- If you find my reply helpful, please hit Like and Mark as Solution
- Get connected: App Store | Blog | Community | Help Center

FOMEN · ‎11-02-2022

Thank you so much!!! Can I contact with you in e mail?

Why is my social media link sharing showing a 'no image' error?