Why is my store name replaced with a link in Virtual Store preferences?

mgarciath
Visitor
3 0 0

Sorry for the bad english.

 

My store shows the link instead of the name. Ive already made changes to: Virtual Store > preferences

89c9d2c5-ed40-44c7-af5b-b70504dea5d3.png

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Replies 5 (5)

Daniel
Shopify Staff (Retired)
1122 79 173

Hi there, @mgarciath

 

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform! No need for apologies, I understood exactly what you have written in your query. 

 

With regards to your inquiry, the first screenshot that you shared is displaying your store domain whereas the second screenshot refers to your store name. These are two different aspects of your store which is why you are not seeing your domain be updated when you are changing the store name. 

 

I have attached this help document that will guide you in making the change to your store domain so it reflects what you want it to be. Please let me know how this works out for you. I am more than happy to assist further, if need be. 

 

 

To learn more visit the Shopify Help Center or the Community Blog.

mgarciath
Visitor
3 0 0

Thank you, Daniel. But, it's aleardy set as primary. I'm talking about showin the URL instead of the store name. There it show "Promoshop", but it's showing the URL.

  

mgarciath
Visitor
3 0 0

There it was to show "promoshop", but its showing the URL.****

Daniel
Shopify Staff (Retired)
1122 79 173

Thanks for the added information but I am having a hard time understanding which aspect of your store you are referring to. Are you able to share more screenshots on what you are seeing on your end? 

 

Also, I recommend reaching out to our live support team about this as well. They are able to open up your setting and backend information so they can walk you through making such changes. You are able to chat with a live agent for a more immediate interaction. 

To learn more visit the Shopify Help Center or the Community Blog.

nuraanjewelry
Visitor
1 0 0

Hey Daniel !Screenshot 2024-06-07 092032.png he is taking about the URL showing instead of name of the store when he search at the search engine. Like mine.