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Why is my store only displaying a welcome screen?

ibbe
Tourist
7 1 0

IMG_2429.png

Dear sir/ madam,

 

recently I activated my Shopify domain and when I am open Shopify store it showing without any content just welcome screen only.

 

website: www.jersey2.com

 

there for anyone know how to fix this issues pls explain to me how to fix this issue.

 

 

Accepted Solution (1)

Summer
Shopify Staff
1323 318 226

This is an accepted solution.

Hey, @Ibbe

 

I had a look at your store and it seems like you have successfully resolved your concern. I no longer see the page. I'm glad to learn you were able to find a solution! However, I thought I would reply to your post so other members of the community who encounter this problem can find a solution.

 

What we see on your screenshot is the password-protected page. This page is something that you can turn on and off, and it's designed for you to utilize if you want to prevent visitors from viewing your store while you build it. You can also use this to temporarily stop selling. To turn this page off, you simply need to follow the steps below.

 

  1. From your Shopify admin, go to Online Store > Preferences.
  2. Go to the Password protection section.
  3. Uncheck Restrict access to visitors with the password.
  4. Click Save.

 

To learn more about the password-protected page, you can refer to this help center doc. Let me know if you have questions about it and I'll be happy to help!

Summer | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)

Summer
Shopify Staff
1323 318 226

This is an accepted solution.

Hey, @Ibbe

 

I had a look at your store and it seems like you have successfully resolved your concern. I no longer see the page. I'm glad to learn you were able to find a solution! However, I thought I would reply to your post so other members of the community who encounter this problem can find a solution.

 

What we see on your screenshot is the password-protected page. This page is something that you can turn on and off, and it's designed for you to utilize if you want to prevent visitors from viewing your store while you build it. You can also use this to temporarily stop selling. To turn this page off, you simply need to follow the steps below.

 

  1. From your Shopify admin, go to Online Store > Preferences.
  2. Go to the Password protection section.
  3. Uncheck Restrict access to visitors with the password.
  4. Click Save.

 

To learn more about the password-protected page, you can refer to this help center doc. Let me know if you have questions about it and I'll be happy to help!

Summer | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog