Why is my website down and how can I fix it?

Why is my website down and how can I fix it?

LaylaniLove
Visitor
2 0 2
  • I am trying to figure out why my site is down and I have no clue for how long. I hadn't checked in about 4 days. And I really need it up and running for this weekend. It just tells me something went wrong and to refresh the page which doesn't work
Reply 1 (1)

Andrew
Shopify Staff (Retired)
1746 173 326

Hi @LaylaniLove

There was a brief period when the Shopify admins were not loading correctly for some stores but as you can see admins should now be fully operational. Could you please try again and, if necessary, refresh your browser cache and cookies?

Meanwhile, you mentioned that you hadn't logged in in 4 days - what stage are you at in building your store?

To learn more visit the Shopify Help Center or the Community Blog.