Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
Website home page not loading at all and other tabs not working as of yesterday morning. Some of the pages load but very slow now on image loading. It was all working perfectly until yesterday morning and hasn’t been right since Help please.
;-(
Hi, @NinjaRob!
Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.
I understand that you're having a few issues with your storefront. Have you made any changes to your store recently that could have caused this? It's also possible that your storefront was experiencing intermittent issues in certain sections to intermittently not load on Shopify Storefronts and apps. This issue has since been resolved and all systems are operational. You can also stay up to date by viewing the Shopify Status page in future.
If the issue still persists in the following days, we’ll need to access your account in order to gather more information. While we’re not able to provide account-specific support via Community Forums at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your account to create a support request.
Let me know how that goes!
Mac | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
@NinjaRob can you share the website URL so we can check ?
Discover how to increase customer engagement on your store with articles from Shopify A...
By Jacqui Apr 23, 2025Hey Community 👋 Did you know that March 15th is National Everything You Think Is W...
By JasonH Apr 1, 2025Discover how to increase the efficiency of commerce operations with Shopify Academy's l...
By Jacqui Mar 26, 2025