Why is my website redirecting to the wrong URL?

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Why is my website redirecting to the wrong URL?

danalyn
Tourist
6 0 0

Hi, 

 

My website should be pointing to www.theblesscollective.com and it is pointing to

https://the-bless-collective.myshopify.com/

 

Can you please help?

 

Thank you!

Dana

Accepted Solution (1)

Don
Shopify Staff
2787 199 402

This is an accepted solution.

Hi there @danalyn!

 

If you're looking to direct traffic to your custom domain (rather than your myshopify.com one) you might like to set that domain as your primary domain.

 

You can do so in the settings > domains menu in your Shopify admin.

 

Would you already have connected your custom domain to your Shopify store?

 

Can you also tell me a bit about what stage you're at with your business, if you have thought about how you're going to get the word out about it?

Don | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 2 (2)

Don
Shopify Staff
2787 199 402

This is an accepted solution.

Hi there @danalyn!

 

If you're looking to direct traffic to your custom domain (rather than your myshopify.com one) you might like to set that domain as your primary domain.

 

You can do so in the settings > domains menu in your Shopify admin.

 

Would you already have connected your custom domain to your Shopify store?

 

Can you also tell me a bit about what stage you're at with your business, if you have thought about how you're going to get the word out about it?

Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

danalyn
Tourist
6 0 0

Hi Don,

Thank you for your reply. I was able to get it pointed back to theblesscollective.com. It has been pointing there for a year so I wasn't sure what happened.

 

I've not run any ads as of yet. My clients and word of mouth has been the main driver to my website.

 

Blessings,

Dana