Why is the AI Text Generation option missing in product creation?

[Sabir786]

Hey, I was creating a product on my store and the Ai Text Generation option was shown before but now suddenly its not showing. How can I get back that Ai Text Generation option in product creation?

Need Help. Thank you!

[MomMeAndMore]

Same problem. Where did the purple sparkle product description go? How can I get it back? Please advise. Thank you. 

[Everjean]

Same here, would love more insight on how to fix. 

[Kimi]

Hi, all!

Thanks for reaching out and posting about your concerns here in our Community Forums. I can confirm that there was an issue earlier where our Shopify Magic feature was temporarily unavailable. Our developers have since re-enabled it though, so you should be able to continue using it on your store as normal from here.
 
If you still don't see it on your end, I recommend going through the troubleshooting steps below to rule out any potential browser caching issues:
 

• Try to access your store via an incognito window
• Or, you can use your usual browser but to clear the browser's cookies and cache prior to attempting to login to your store again
• You can also try another browser. For example, if you're using Safari, you can try Chrome or Firefox
• You can also try to use another device, such as a different laptop

Let me know how you get on.