Why is the cart button not appearing on my add to cart page?

tailored-
Visitor
3 0 0

I cannot figure out why there is no cart button appearing on the add to cart page. tailored-items.myshopify.com

Replies 5 (5)

StephensWorld
Shopify Expert
1376 167 340

The button is showing on my end: 

 

add to cart showing.png

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https://stephens.world
support@stephensworld.ca

tailored-
Visitor
3 0 0

I'm sorry i did not word that correctly. The view cart icon is not appearing in the top right so when you add item to cart there is no way to go to view cart and check out.

 

Imogen
Shopify Staff
1700 197 294

Hi there, @tailored-! Thanks for taking the time to reach out to the Shopify Community with your 'View Cart' situation here! My name is Imogen. It's good to meet you!

 

Similar to @StephensWorld, when I accessed your site, I was able to add your product to my cart. From there, the page automatically took me to the 'Cart Page' where I could see the product in my cart, and then hit the 'checkout' button, which successfully took me to the checkout for your store, so all seems normal there!

Something that I did notice that was out of the ordinary was that, if I left the checkout screen by clicking your Store Name in the checkout, I was brought back to the home screen. From there, I could click your product and get taken to the product page as normal. However, when I clicked 'add to cart' for the product again, I was told that I already had one of these items in my cart, and couldn't add more. From there, the issue in accessing the cart page is apparent, as there is no way to actually get to the cart page again from this page.

I recommend that you take some time to reach out to our Authenticated Support Team about this. They'll be able to authenticate you, and access your account and real-time to determine the reason behind why there appears to be no 'cart page' button on your site. -Imogen

Imogen | Social Care @ Shopify 
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StephensWorld
Shopify Expert
1376 167 340

It appears that your theme doesn't have a header. 

 

Given that you haven't really set anything up yet (the site is SUPER basic), I think your best choice is to add a fresh copy of the theme to your store, and then set it up again. Be sure not to change the coding for the header within the theme.liquid file. 

 

If you still don't see a header (navigation menu + cart icons at the top of the site), then switch to a different theme from the Shopify theme store (https://themes.shopify.com/). 

★ Did my post help? If yes, then please like and accept solution. ★

https://stephens.world
support@stephensworld.ca

tailored-
Visitor
3 0 0

Thank you i will give this a try when i have some time this weekend. Going for the most simple and basic possible website with minimal pages.