Why is the checkout not working for customers in Denmark?

[Sni9er]

Hey guys

A customer in Denmark is reported this today any ideas? There may be others affected but not reported

They triet two different PC's same result (chrome and explorer tried)

[sanico-software]

Hi @Sni9er 

It is very difficult to understand the cause of the problem from just the screenshot.

I suggest the following steps to help resolve the issue:

• Ask the customer the exact steps they took and items they had in their cart upon checkout.
• Attempt to replicate the same checkout and see if you receive the same problem.
• Use a VPN in different regions and countries to determine if it's a geographical problem.
• Disable Shopify apps one by one and see if the problem goes away.
• Hire a professional Shopify Partner like myself to help resolve the problem.