Why is this div being disabled?

sebastian1617
Tourist
32 0 1

I can't figure out why this div with my custom buy it now button is being hidden. I have tried looking everywhere to see where to undo this but I can't seem to figure it out. Please help! Screenshot 2023-06-25 224632.png

Replies 9 (9)

NomtechSolution
Astronaut
1245 113 145

Send me store link. The issue will be in theme code

sebastian1617
Tourist
32 0 1

kaylakowalski.myshopify.com

 

Thank you!

sebastian1617
Tourist
32 0 1

Hi, any luck looking at my website?

 

BSS-Commerce
Shopify Expert
3398 450 503

I think your custom Buy It Now button is hidden because the CSS of its container is display: none

Go to Online Store -> Theme  -> Edit Code

Search base.css

Add these lines of code at the end of file base.css:

 

#payment-button-container {
    display: block;
}

 Then you will see your custom Buy It Now button appears on your store like this:

view (22).png

If our suggestions are useful, please let us know by giving it a like or marking it as a solution.

For B2B solutions and custom pricing, check out B2B Solution & Custom Pricing |
For adding product labels/badges, visit Product Labels by BSS

BSS Commerce - Shopify Apps & Store Development Service Provider

Hire a Shopify expert | Shopify Plus Store Development

sebastian1617
Tourist
32 0 1

Hi, thank you for the reply. I tried this but it did not work. The div is still being disabled like I showed in the screenshot above. How were you able to get the button to work for you?

sebastian1617
Tourist
32 0 1

The div portion that is being disabled is what carries out the custom functionality. How can I reach out to you to maybe recreate this purchase button or to look further in my store?

BSS-Commerce
Shopify Expert
3398 450 503

Hi @sebastian1617 
We have just sent you a collaborator request to Shopify Admin => Settings => Users and Permissions => Collaborators => BSS Commerce to have access and check your settings. Then, we can check and suggest you something.

After accepting the request, please kindly keep me updated. Thanks so much in advance!

If our suggestions are useful, please let us know by giving it a like or marking it as a solution.

For B2B solutions and custom pricing, check out B2B Solution & Custom Pricing |
For adding product labels/badges, visit Product Labels by BSS

BSS Commerce - Shopify Apps & Store Development Service Provider

Hire a Shopify expert | Shopify Plus Store Development

sebastian1617
Tourist
32 0 1

HI, i did not receive a request.

BSS-Commerce
Shopify Expert
3398 450 503

Hi @sebastian1617 
We have just sent you a collaborator request to Shopify Admin => Settings => Users and Permissions => Collaborators => BSS Commerce to have access and check your settings. Then, we can check and suggest you something.

After accepting the request, please kindly keep me updated. Thanks so much in advance!

If our suggestions are useful, please let us know by giving it a like or marking it as a solution.

For B2B solutions and custom pricing, check out B2B Solution & Custom Pricing |
For adding product labels/badges, visit Product Labels by BSS

BSS Commerce - Shopify Apps & Store Development Service Provider

Hire a Shopify expert | Shopify Plus Store Development