Why isn't my COD payment option appearing at checkout?

[Rekhaprasad1]

COD payment has been activated but still  COD payment option not showing on checkout page. It's been 4 days trying to find out the solution.

Please help

Thanks

[Emily]

Hi, @Rekhaprasad1.

Thank you for reaching out! 

Can you please share your URL with me and a screenshot of your payments page with COD activiated? Make sure to blur out any private information. 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon, 

[Rekhaprasad1]

Hi Emily,

Please find below my store URL and screenshot of your payments page.
https://11f3fd-2.myshopify.com/

This is COD manage page

[image: image.png]
Let me know if anything else required.

[Emily]

Hi, @Rekhaprasad1.

Thank you for sharing your URL and screenshots. 

I will need your site password as I can not access your store without it. 

Thank you,