Re: Shopify Collaborator Access Not Working

reejans1 · ‎10-09-2023

Hey,

I logged into a client store as a collaborator but cannot access or use anything.

The page doesn't display anything either.

Anyone knows how to resolve this?

Dan-From-Ryviu · ‎10-09-2023

Hi @reejans1

Please ask the store owner to let you access the section you need.

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reejans1 · ‎10-10-2023

Here's what I mean:

https://www.loom.com/share/a3b8236f2ea9492a8767faa693c03c14?sid=881282f9-7f45-4d2d-b77b-49f7c084c1d2

Dan-From-Ryviu · ‎10-10-2023

Exactly is the permission of the collaborator account; the store owner does not permit you to access any section of their store.

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- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
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reejans1 · ‎10-10-2023

Here's what I mean:

https://www.loom.com/share/a3b8236f2ea9492a8767faa693c03c14?sid=881282f9-7f45-4d2d-b77b-49f7c084c1d2

Re: Shopify Collaborator Access Not Working

Why isn't my collaborator access working on my client's store?

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