Why isn't my collaborator access working on my client's store?

[reejans1]

Hey, 

I logged into a client store as a collaborator but cannot access or use anything.

The page doesn't display anything either.

Anyone knows how to resolve this?

[Dan-From-Ryviu]

Hi @reejans1 

Please ask the store owner to let you access the section you need.

[reejans1]

Here's what I mean:

https://www.loom.com/share/a3b8236f2ea9492a8767faa693c03c14?sid=881282f9-7f45-4d2d-b77b-49f7c084c1d2

[Dan-From-Ryviu]

Exactly is the permission of the collaborator account; the store owner does not permit you to access any section of their store. 

[reejans1]

Here's what I mean:

https://www.loom.com/share/a3b8236f2ea9492a8767faa693c03c14?sid=881282f9-7f45-4d2d-b77b-49f7c084c1d2