Why isn't my discount option showing during mobile checkout?

[CritterKids]

There is an issue with the display of the discount option on a mobile device that it's not showing during checkout and working. Although the discount option is functioning properly and is visible on the desktop version of the website, it is not showing up on the mobile version.

How to fix this ?

[PMike]

If the discount option is not showing up properly on the mobile version of your website, here are a few things you can try to fix the issue:

1. Check Your Theme Settings: Some themes have different settings for desktop and mobile versions. Check your theme settings to make sure the discount option is enabled on both versions.

2. Update Your Theme: If your theme is outdated, it may not be compatible with the latest version of Shopify, which can cause display issues. Try updating your theme to the latest version.

3. Clear Your Cache: Clear your browser cache on your mobile device, as this can sometimes fix display issues.

4. Test on Different Mobile Devices: Test the website on different mobile devices to make sure the issue is not device-specific.

5. Contact Shopify Support: If none of the above solutions work, contact Shopify support for assistance. They can help you troubleshoot the issue and find a solution.

By trying these solutions, you should be able to fix the display issue with the discount option on the mobile version of your website.

[GerWalk]

I had a similar problem, and it was solved after I updated the theme, so I believe one of the suggested solutions will fix the issue.