Solved

Why isn't my mobile menu dropping down on debut theme?

mattmosman
Tourist
4 0 1

Hello,

I'm using the debut theme on my shopify store at www.EndurElite.com. I noticed today that on mobile the hamburger menu isn't working (won't drop down). I have no idea what's going on. Any help/advice is greatly appreciated.

Thank you

Accepted Solution (1)

Guleria
Shopify Partner
3084 604 862

This is an accepted solution.

Hello,

There is JS conflict which prevent hamburger menu to perform its action.
Once check browser console you will find error is highlighted there. And to fix it you have to manually check JS file and fix it.

Thanks

- If helpful then please Like and Accept Solution.
- Want to modify or custom changes or bug fix on store Hire me.
- Email: guleriathakur43@gmail.com - Skype: navrocks1 ,
- Try GEMPAGES a great page builder
-Advance Search Filter

View solution in original post

Replies 27 (27)

Guleria
Shopify Partner
3084 604 862

This is an accepted solution.

Hello,

There is JS conflict which prevent hamburger menu to perform its action.
Once check browser console you will find error is highlighted there. And to fix it you have to manually check JS file and fix it.

Thanks

- If helpful then please Like and Accept Solution.
- Want to modify or custom changes or bug fix on store Hire me.
- Email: guleriathakur43@gmail.com - Skype: navrocks1 ,
- Try GEMPAGES a great page builder
-Advance Search Filter
ArisDeanCandles
Visitor
3 0 0

Hi I need help as well on my Menu bar not working on mobile phones. The theme I have is the debut theme and I have no clue how to fix it through coding etc. Can any Shopify expert do it for me? My shop is https://arisdeancandles.com  ( https://arisdean.myshopify.com ) 

ArisDeanCandles
Visitor
3 0 0

Two of my menu buttons aren't working as well (search & hamburger menu). Also my slide show on my homepage is not showing, just the arrows to slide over with nothing appearing.

My testimonials are not in a grid format anymore and randomly went into list form.

 

https://arisdeancandles.com

 

Please Help! 

Guleria
Shopify Partner
3084 604 862

You made changes in theme.js.liquid  revert it back as it was and all issue will fixed automatically.

If you don't know how, open theme.js.liquid under assets and  remove first line
\window.theme = window.theme || {};
once you remove it don't forget to save the file.

I checked in source code that this line is duplicate of original one and having invalid syntax.

 

- If helpful then please Like and Accept Solution.
- Want to modify or custom changes or bug fix on store Hire me.
- Email: guleriathakur43@gmail.com - Skype: navrocks1 ,
- Try GEMPAGES a great page builder
-Advance Search Filter
slark91
Visitor
1 0 0
Click to expand...
Hi there 

I am having the same issue my search bar on desktop and mobile, and the hamburger on mobile is not working.

I've tried the above suggestion (deleting the window file) and it doesn't seem to work. Do you know why this may be? 

My page is www.larksandcraftsdesigns.com

Thanks,
Sophie 
bettyloo
Tourist
6 0 0

I am having same issue with my store

www.littlesarong.com

menu drop down bar in the mobile isnt working.

Can you help to see what's wrong?

Regards,

Betty

Guleria
Shopify Partner
3084 604 862

Same issue JS conflict with this your cart drawer is also not working ( Add product to cart without page reload )

- If helpful then please Like and Accept Solution.
- Want to modify or custom changes or bug fix on store Hire me.
- Email: guleriathakur43@gmail.com - Skype: navrocks1 ,
- Try GEMPAGES a great page builder
-Advance Search Filter
bettyloo
Tourist
6 0 0

Hi @Guleria 

Are you able to help to resolve it?  I have remove add the cart code, but wanted to have art the cart in the home page and also wanting to make sure the dropdown works as well as shopping cart.  It all doesn't seem to work right now.

Regards,

Betty

Guleria
Shopify Partner
3084 604 862

Hello @bettyloo ,

Yes I can help you you to resolve it. Please reach through email so we can discuss further. 

Thanks

- If helpful then please Like and Accept Solution.
- Want to modify or custom changes or bug fix on store Hire me.
- Email: guleriathakur43@gmail.com - Skype: navrocks1 ,
- Try GEMPAGES a great page builder
-Advance Search Filter
klaudia1995
Visitor
1 0 0

Hello

 

I have the same issue on my store:

www.sisunderwear.pl

i restored theme.js file but it’s still the same 😞 Do you know what can I do to remove it? BTW. Mobile menu works from time to time but not always.

miikedalton
Visitor
1 0 0

Both our search & hamburger menu are not working since we installed some plugins.

Also logos were highlighting weirdly on the menu bar too.

We can't remove the plug-ins due to needing them for core business purposes.

How do we fix this?

RawObsession
New Member
4 0 0

Hi would you be able to check my store and see what’s wrong ? My top menu bar isn’t working and i need it to work to make sales.

sophia123
New Member
4 0 0

Hey there - I am having the same issue with my mobile menu not functioning. I have hidden items in the header so maybe it has something to do with that? Please let me know if this is an easy fix...

essentialscrate.com 

Guleria
Shopify Partner
3084 604 862

Hello @sophia123 ,

Open your store in chrome browser, right click anywhere in page, Click on Inspect, Click on console, Click on errors (errors are highlighted in red)
Now here you see  all the JS conflict and out these one prevents you mobile hamburger menu to perform its action.
Once it's fixed your mobile menu will start working. 
And to fix it you have to manually edit the theme files and find out from where it comes.

Thanks

- If helpful then please Like and Accept Solution.
- Want to modify or custom changes or bug fix on store Hire me.
- Email: guleriathakur43@gmail.com - Skype: navrocks1 ,
- Try GEMPAGES a great page builder
-Advance Search Filter
ladylux
Excursionist
11 0 4

Hi. I have a similar problem where my currency and product variant/colour drop down menus are bugging and stop working. This is only a happening on android mobiles, but desktop and iPhones don't have the problem. Any solutions would be great thanks!?

isGigi
Visitor
2 0 0

Hello, @Guleria 

I have the similar issue. I dont know what happened after I remove some js and css by recommendation from google page insight.

But I restore those assets, looks not work as before with my shopify site.

 

Would you please help?  Super thanks.

 

Gigi

Irum
Tourist
5 0 1

Hello Sir,

 

I am trying to show full mobile hamberger menu in debut but it shows half of it. please help me to resolve this issue.

Thanks,

Irum

Irum
Tourist
5 0 1

Hello,

 

I have removed the code line from theme.js file but still the issue is not resolved.

My mobile menu is under the image with text overlay as this section has a large size. I can not reduce this size in the debut theme as it is one of requirement.

 

Thanks

MagicBikinis
New Member
5 0 0

I tried removing that line from the js file, my mobile menu is still not working, I am using the Symmetry theme 

pameyer
Visitor
3 0 0

We have the same problem at Www.geekgrindcoffee.com can you assist?

pandptrendz
Visitor
1 0 0

Hello, my hamburger menu on mobile stopped working. I have tried what you suggested but it still isn't functioning. Is there anything else I can do to fix it?

Heres my website: pandptrenz.com

Thanks.

Guleria
Shopify Partner
3084 604 862

@pandptrendz URL is not working

- If helpful then please Like and Accept Solution.
- Want to modify or custom changes or bug fix on store Hire me.
- Email: guleriathakur43@gmail.com - Skype: navrocks1 ,
- Try GEMPAGES a great page builder
-Advance Search Filter
intricateasy
Shopify Partner
2 0 0

Can you look at the same problem at our website www.jewelryauctionsale.com ?

The Menu and Search buttons don't work on mobile product pages

Callmeaf--
Visitor
3 0 0

Hello I have the same issue, I did an inspection, went on Console and can see the errors but I don't know how to search for what is not working as well as how to know why is not working ! Can you please help me ? My website est www. eloya-creations.com

Guleria
Shopify Partner
3084 604 862

Hello @Callmeaf-- ,

 

Your store is password protected. Please share it so i can check.
btw If you are not sure about the errors in the console then try to install a fresh copy of the theme.

 

Thanks

- If helpful then please Like and Accept Solution.
- Want to modify or custom changes or bug fix on store Hire me.
- Email: guleriathakur43@gmail.com - Skype: navrocks1 ,
- Try GEMPAGES a great page builder
-Advance Search Filter
Callmeaf--
Visitor
3 0 0

Hello @Guleria , sure the password is "jourJeloyacréations" ! I did copy the theme yesterday before trying to modify the code via solutions I've found here or on YouTube but couldn't succeed. Thank you for your help.

timbercreekmerc
Visitor
2 0 0

My mobile menu is not working either on the homepage only. It seems the button is broken, but works on the other pages. www.timbercreekmercantile.com