Why isn't my mobile site reflecting desktop design changes?

[JeromeJames17]

What’s up guys, I have made some changes to my desktop site with the logo, theme design, and added some rich text as well. However, my changes are not showing up when I go to the site on my phone. The logo is still the old one and the other changes are not visible either. 

any solutions?

[Moira]

Hey @JeromeJames17,

Welcome to the Shopify Community!

Are you still unable to see the updated changes to your website via mobile? I'd love to understand a bit more about this in order to help you out! If you feel comfortable sharing your website URL here, I'd be happy to take a closer look.

In the meantime, I'd be curious to know if we can isolate what you're seeing to your device or browser. Would you mind testing a few things for me?

• Clear your cache and cookies - When you use a browser, like Chrome, it saves some information from websites in it's cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.  

• Ensure your browser is up to date.

• Try an Incognito window. 

• Try another browser (e.g. Safari).

• Try completing the same steps on your phone, using data rather than WiFi.

As you're currently working on your theme design, I thought I'd also send share our homepage design blog here if you need some tips and tricks on homepage design.

Looking forward to hearing how that goes!