Why isn't my motion theme hero video functioning properly?

[Subhansaqib]

Hello,

I am facing an issue on my website while adding a hero video and text with video in motion theme 

Its remain black after adding 

website: moonglow.pk

password: cheart

[TaskHusky]

Hey there - 

When I check the console on your store, I see a critical error related to the video section:

I'd be happy to jump into your store and take a quick look for you or you could reach out to the Archetype Theme support team for assistance on this since it is one of their sections.

[Subhansaqib]

Should I add you as a staff?

[TaskHusky]

Just sent you a DM with the email attached to the partner account so you can add me on as a staff.