Why isn't my online store visible?

[yvette58]

Hi I have followed your instructions and it leading me to dead end. I just don't understand why someone can't call me. Please, this is so unfair and ridiculous.  Directing me to something that isn't working or solving my issue is crazy. I am telling you I need someone to help me solve this issue. I don't want to keep sending messages and not getting true help. Please don't refer me to another page that's not helping me. I need to speak with a human being. 

Thank you, 

Yvette Aviles

917-705-4020

[JosePila]

Hey Yvette, what kind of issues are you having?

[yvette58]

My products aren’t showing in fact, complete collections are not showing up in store.
Whenever I import an item a small clock shows on the product page and I have schedule a time???
That has never ever happened before. It’s ridiculous. I just paid $348 for my subscription. This is not fair.
I just wish someone could call me so I can better explain and you can go into my store (back end) and see what the problem is.

Yvette
917-705-4020

[JosePila]

I'll give you a call later. But I'm not from Shopify. What time zone are you in?