Why isn't my quantity selector functioning correctly on my third party theme?

[cdolland]

I have a third party theme. The quantity selector in the demo works fine. On my site, I've selected the quantity selector. It shows up on the product page however it does not function. The quantity cannot be increased or decreased. It's like it's frozen. Any insight as to why it's not working? Inventory is not tracked; however quantity is not limited.

[oscprofessional]

Hello cdolland,

Please share your site url.

So that i can check and let you know.

[cdolland]

I'm still on the trial plan and it won't let me disable the password to so you can visit the url to test it unless I pay. I think it's ridiculous that I have to be under a paid plan to troubleshoot an issue that could take a long time to resolve. I'm still weeks away from finishing my site. What is your suggestion? Thanks.

[oscprofessional]

@cdolland,

Please share site url and password So that I can check it

[cdolland]

Example URL: https://zlippa.com/products/corgi-life-mug

PW is Test123

Thanks

[oscprofessional · Accepted solution]

@cdolland,

Did you do any changes in timber.js file.

You have to fix above JS issues.

If you are using paid theme then plaese contact to support team or hire an exprt.

[cdolland]

I did not make any changes. Thanks for the quick response and direction. It is a a paid theme. I will connect the author and try to resolve.

[Christon]

Hi there! I'm using minimal theme and i'm facing the same problem. When i press update cart, it takes me to the checkout page. I want the price to change on the same paage without having to press the update button. Can you help me?

[cdolland]

Also, I've determined it is the theme that I'm using. The selector works with Shopify's debut default theme. So I may have to get support from the theme author unless you have any insight. Thanks.

[waqarahmad]

If you are facing problem with this theme, kindly now try this shopify extendons app. The Extendons Shopify quantity plus minus app will captivate your store's users with its friendly and easy-to-use interface. You can make it easier for them to choose the Quantity Selector Appitems that are most important to them. By creating and customizing the plus-minus buttons, you can replace the old-looking options with new ones. Pick a captivating design and customize the background and text colors. You can add the buttons to product, shop, and cart pages to ensure a majority of users use them.