Why isn't the compare at price visible on my website?

Snikersi
Visitor
2 0 1

Hi, so i have set some compare at prices on my website, but they are not visible!

i can see them on customization page but they are missing on actual website.

I use the ride theme.

 

Thanks in advance

 

here are the screenshots and my website itself:

www.lamppets.com

 

actual_website.pngcustomization.pngprice_edit.png

Replies 5 (5)

ZestardTech
Shopify Expert
5502 991 1318

Hello there,
Working fine!
Screenshot :- https://prnt.sc/F28ETNd_iAV1

Want to modify or develop new app, Hire us.
If helpful then please Like and Accept Solution .
Email: support@zestard.com
Shopify Apps URL :- https://apps.shopify.com/partners/zestard-technologies
Custom Modifications Into Shopify Theme | Shopify Private App | SEO & Digital Marketing
Snikersi
Visitor
2 0 1

Thanks!

 

i guess there's some error on my side

 

GemPages
Shopify Partner
5589 1261 1219

Hello @Snikersi 

 

This new feature from Shopify.

You can follow these steps: 

1.Go to Online Store->Settings

GemPages_0-1669794692470.png

 

2. Chosse Maked ->Preferences

GemPages_1-1669794692490.png

 

3. You will then see a setting 'Hide compare-at prices for European Economic Area (EEA) customers' by default this is on, if you disable this your sale prices will work again.

GemPages_2-1669794692598.png

 

I hope the above is useful to you.


Kind & Best regards,
GemPages Support Team

GemPages - Build any high-converting store pages for any business


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campbellmnmlglf
Visitor
2 0 0

Hi, I do not see "preferences" when I view market in settings. Is there an update to allow "compare at prices"?

kuuntj
Visitor
3 0 0

Hello, I made on tutorial on how to fix this. Watch it here : How To Solve 'Compare-at Price Not Showing' Problem On Shopify
https://youtu.be/Z66eX-cfCFw