Why isn't the mobile menu on my website clickable?

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Why isn't the mobile menu on my website clickable?

tgrover
Tourist
4 0 1

Hello! The menu elements of my website are not working properly on mobile. (https://maria-lynn-dolls.myshopify.com pw is "pumpkin pie"). They work fine on the desktop version, but on mobile they are not clickable. This applies to the nav hamburger at the top, and the drop down at the bottom. As well as the expandable text section in the footer. 

Accepted Solution (1)

LitExtension
Shopify Partner
4860 1002 1157

This is an accepted solution.

Hi @tgrover,

I checked and your JS code is giving error: https://i.imgur.com/Y9GlGyt.png 

Please go to Assets > theme.js , find the end of the file and remove it, everything will work fine. https://i.imgur.com/rC5ypa6.png

Hope it helps!

 

LitExtension - Shopping Cart Migration Expert
Check out our Shopify migration app to migrate your online store to Shopify

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Replies 6 (6)

LitExtension
Shopify Partner
4860 1002 1157

This is an accepted solution.

Hi @tgrover,

I checked and your JS code is giving error: https://i.imgur.com/Y9GlGyt.png 

Please go to Assets > theme.js , find the end of the file and remove it, everything will work fine. https://i.imgur.com/rC5ypa6.png

Hope it helps!

 

LitExtension - Shopping Cart Migration Expert
Check out our Shopify migration app to migrate your online store to Shopify
LuukBerendsen
Visitor
1 0 0

Good Day,

 

Unfortunately I got the same problem with our website (www.medik8.nl). The element 'blogs' in our menu is working fine on desktop, but isn't clickable on mobile devices. Could you please help me with this matter?

 

Kind regards,

 

Luuk Berendsen

Ollie
Shopify Staff
2550 460 419

Hey @tgrover.

 

Thanks for reaching out.

 

I appreciate the context that you have shared as that is super helpful. Could you let us know which theme you are using? As this context will help us assist you further in this situation. If you are unsure about which theme is live on your store, you can navigate to the Theme Editor and select the three dots that are appearing towards the top left of the page. I took a screenshot from my test store to show you the section I am referring to:

 

12-55-21635-30495

 

Looking forward to your response.

 

Ollie | Social Care @ Shopify 
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tgrover
Tourist
4 0 1

Yeah, the theme is Expression

LitExtension
Shopify Partner
4860 1002 1157

Hi @tgrover,

Have you tried my way, I think it will help you to fix this.

If it helped you solve your issue, please mark it as a solution. Thank you and good luck.

LitExtension - Shopping Cart Migration Expert
Check out our Shopify migration app to migrate your online store to Shopify
tgrover
Tourist
4 0 1

Son of a bitch, that worked! I'm sorry I didn't try sooner, I hadn't had a chance to tinker much before this morning. Thank you for your help!