Why isn't the search bar and filtering function working on my online store?

Why isn't the search bar and filtering function working on my online store?

Vanchesco21
Visitor
1 0 0

I took a break from Shopify and returned  knowing that I would try to start a business again. I had all of my products and vendors and product types ready to go, but when I preview or view my online store, the search bar doesn't bring up any results, and the filtering isn't working. This is so frustrating. PLEASE ASSIST ME, I DO HAVE THE SEARCH AND DISCOVERY THING!

Reply 1 (1)

PaulNewton
Shopify Partner
7777 680 1619

When dealing with technical issues others cannot see what you see unless you explicitly provide relevant technical information.

Provide public inspectable urls to drastically increase the chances another person can help.

https://community.shopify.com/c/shopify-design/help-us-help-you/td-p/668159 

 

Test a new install of the theme.

Disable any front end affecting apps and test a clean theme for search behavior.

 

Good Hunting.

 

Contact paull.newton+shopifyforum@gmail.com for the solutions you need


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