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Why transaction still open but fulfilled

Freshwater02
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 How do I remove the 4? All orders fulfilled & been paid 

Accepted Solution (1)

JoesIdeas
Shopify Expert
2218 201 591

This is an accepted solution.

It probably means you did not archive 4 orders. Either that or you have orders that aren't fulfilled / still open.

 

Go to your Orders page in Shopify and filter by open orders, that should show you the orders that need to be closed out.

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Deal with Fraud / Chargebacks

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Reply 1 (1)

JoesIdeas
Shopify Expert
2218 201 591

This is an accepted solution.

It probably means you did not archive 4 orders. Either that or you have orders that aren't fulfilled / still open.

 

Go to your Orders page in Shopify and filter by open orders, that should show you the orders that need to be closed out.

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Deal with Fraud / Chargebacks