Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
The checkout page you’re looking for does not exist The URL you entered may be deleted or not available. Return to the home page to continue shopping.
this is what pops up when anyone clicks checkout! I need help with this ASAP costing me a lot of sales.
share your shop link so we can have a look.
Hi, @gajewelry.
Welcome to the Shopify Community and thanks for sharing your question here.
Earlier today, Shopify received multiple reports of checkouts being down for some merchants. The issue has since been escalated to our developers who actively worked to have this resolved. Your customers should now be able to navigate to the checkout as normal and complete a purchase. We've updated the Shopify Status page to reflect these changes.
If you continue to experience checkout issues/error messages, I recommend reaching out to our support team via the Shopify Help Center so we can take a closer look. We appreciate your patience and understanding as our team worked through this issue.
I hope this helps!
Victoria | Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Shopify and our financial partners regularly review and update verification requiremen...
By Jacqui Mar 14, 2025Unlock the potential of marketing on your business growth with Shopify Academy's late...
By Shopify Mar 12, 2025Learn how to increase conversion rates in every stage of the customer journey by enroll...
By Shopify Mar 5, 2025