Why won't my online store allow edits due to a third party error?

Why won't my online store allow edits due to a third party error?

MathewDelhomme
Visitor
1 0 0

hi my name is mathew delhomme and my shopify store won’t let me edit my store and keeps say third party error and troubleshooting and when i preview my website it won’t let me view a product 

Replies 3 (3)

Moira
Shopify Staff (Retired)
2118 231 340

Hey @MathewDelhomme,

 

Without being able to see your store, it's difficult for me to establish what is happening. Would you mind sharing your website URL with me so I can take a closer look?

 

Look forward to hearing from you!

Moira | Social Care @ Shopify
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Rayshuggs
Globetrotter
561 35 83

Hello, I know of a few people who have had such a similar issue sorted after reaching out to the Shopify support team so I suggest you do the same

Please let me know if it works by giving it a Like or marking it as a solution!
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Moira
Shopify Staff (Retired)
2118 231 340

While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat. 

 

Please visit https://bit.ly/3qqfpfZ to be connected with a member of our support team.

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog